WE STRIVE TO SHIP ALL NON-PERSONALIZED ITEMS WITHIN 48 BUSINESS HOURS OF ORDERING - WE BELIEVE THAT JUST BECAUSE IT'S HANDMADE, DOESN'T MEAN YOU SHOULD HAVE TO WAIT!

All sales are final however, if your items arrive damaged or a quality issue arises, please reach out to our customer service team.

Once an order has departed our store and is in transit with the USPS, we cannot deem it "missing," "lost," or "undeliverable" for 30 days unless the USPS specifically states so within that time frame. After 30 days we will work with you to replace or refund the order.